Coaching and Mentoring

Our coaching programs for leaders focus on building inclusive leadership capability and becoming more aware of unconscious biases. We coach board members, C-suite executives, partners, and leaders at all levels in organisations. We use the 360 Inclusive Leadership Compass (360 ILC), a multi rater assessment tool grounded in the science of inclusion. It comprises 16 focus areas mapped to four practices, which combine to influence diversity and inclusion outcomes for individuals, teams and organizations.

An additional service is coaching of Diversity & Inclusion Managers, based on our extensive previous experience of managing diversity strategies in some of Australia’s largest firms, including NAB, Hewlett Packard, and Coles Group.

Download our coaching brochure here.

Inclusive Leadership: challenging unconscious bias

Diversity Partners draws on many years of experience facilitating face-to-face workshops to build inclusive leadership capability. We work with CEOs, senior business executives and mid-level managers to deepen their understanding of unconscious bias that impact decision-making and techniques to harness multiple perspectives to generate new ideas and solutions.

Our programs focus on the importance of diversity of background (such as gender and culture) and diversity of thinking approaches for robust decision making and innovation.

We do this in a positive and constructive way, using experiential learning techniques that challenge traditional mindsets and engage the hearts and minds of leaders, managers and employees. 

Our program is designed to:

  • Create high-performance through leveraging the diversity of thinking, perspective and backgrounds of team members.

  • Build understanding of unconscious bias and our reactions to difference in the workplace, and the impact these have on our decision-making.

  • Demonstrate the commercial value of creating an inclusive workplace that supports diversity.

  • Develop new or modified leadership behaviors, practices and structural supports to maximise the benefits of diversity and create a more inclusive work environment.

  • Help leaders create higher levels of psychological safety so people can speak up, provide different views, and bring their full selves to work.

International research shows that diverse teams of problem-solvers outperform groups of the best individuals at creatively solving problems. Yet research in neurobiology and psychology demonstrates that similarity is easier for our brains to deal with, while difference is harder and therefore more uncomfortable. This explains why we gravitate towards ‘people like us’ and find it easier to make connections with those from similar backgrounds and with similar personalities.

One of the risks this creates is that we continue to hire and promote ‘in our own image’, thereby perpetuating a situation in which diversity is limited, and ‘group-think’ prevails in leadership teams.

Unconscious gender biases impact decisions in lots of different ways. For example, the gender of the person currently in the job influences who is seen as most suitable for it.

Our program is designed for leaders at every level in business and government to help better manage diverse teams effectively. We tailor this program to client need and priorities and also bring the view that all employees have the potential to be leaders in their organisation.

Download our Inclusive Leadership - Building Awareness Program brochure, and our Inclusive Leadership - Building Skills brochure.



Flexible work practices contribute to higher employee retention, engagement and productivity. Teams that work and collaborate flexibly on a regular and routine basis (and regard this as a cultural norm) are better prepared to respond to unexpected changes in demands and priorities. 

Firms with successful flexible work arrangements also have an advantage in recruitment and company reputation.

Diversity Partners provides a market-leading program called: “Making flexibility work”, a 2.5 hour practical workshop that helps leaders and employees to effectively implement flexible work practices.

The program provides action-based case studies and tools for managers and employees to negotiate and implement flexible work practices successfully.  Key objectives include:

  • Demonstrating the business value of flexible work practices

  • Challenging common assumptions or myths about flexible work

  • Developing inclusive leadership behaviours and practices to support flexibility

  • Providing a practical framework for and experience in negotiating flexible work arrangements

  • Developing ‘whole team’ flexibility solutions

  • Building a communication plan to support flexible work and manage stakeholder expectations

  • Download a brochure about our flexibility program and toolkits.

Our leaders at Melbourne Water are much better equipped to hold conversations about flexible work arrangements, to address perceived challenges, and to implement effective work practices, as a result of the excellent workshops led by Diversity Partners. Their facilitation approach is practical, tailored and engaging.”
— Linda Heron, General Manager People and Safety, Melbourne Water

Cultural Intelligence

The demand for managers with a cross-cultural perspective has grown rapidly in recent years.

More than 81 million people now work outside their company headquarters in foreign subsidiaries around the world. Those leaders who are most effective in working across different markets typically display what’s known as Cultural Intelligence or CQ (Cultural Quotient).

Cultural Intelligence is what helps us to interact effectively with culturally diverse groups and organisations.

As a first step, it’s important that leaders are aware of their own cultural lens. Otherwise, it’s easy to misinterpret information and/or behaviours when working in different markets.

We offer consulting, strategy guidance and workshops to support cross-cultural collaboration and build the leadership competency required to effectively manage global teams.

In our half-day program on Cultural Intelligence, participants learn about:

  • The nine dimensions of culture

  • Ways to build ‘cultural bridges’ when working with people from differing cultural backgrounds

  • Differing communication styles of people from diverse cultures

  • Strategies for overcoming potential difficulties in the multicultural workplace

Practical skills are emphasised. This is a program well-suited for new managers of culturally diverse teams or as a refresher for experienced leaders.

Download our Cultural Intelligence brochure here